Withinscope is a boutique consulting agency that focuses on customer engagement strategies and tools to allow companies to improve the Customer Experience in mainly the sports environment.
We believe that companies have worked hard to establish their brands and customer offerings and have therefore earned the opportunity to have a meaningful longterm relationship directly with customer by better understanding their priorities.
WithinScope believes that internet has made the Age of Customer the new feature in the sources of dominance (replacing manufacturing, intelligent information and exclusive distribution) and strives to work with companies who share this belief. For this be achieved we believe that the journey (discovery, evaluate, buy, access and use) and the customer experience (enjoyable and meet needs) must both be easy.
When required we partner with leading companies in loyalty, marketing and pricing should it work in the best interest of the customer.